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OBJECTIVES: To investigate the association between health management and human resource factors on matrix support (MS) in a nationally representative sample of Dental Specialty Centres (DSCs) in Brazil. METHODS: This survey included 1042 DSCs (Response rate = 94.99%) in the second cycle of the National Program for the Improvement of the Quality and Access to the Dental Specialty Centres (PMAQ-CEO, in Portuguese) in 2018. Previously trained interviewers extracted information on MS, health management and human resources of the DSC by using a structured instrument. An MS score was created by adding the number of positive answers to the 10 MS questions. Negative binomial regression models were used to estimate the unadjusted and adjusted rate ratios (RR) and corresponding 95% confidence interval (CI). RESULTS: Of all the DSCs (n = 1042), 116 (11.1%) performed all 10 MS procedures. Those DSCs with a manager who had a higher education degree in the area of Public Health or Public Management (RR = 1.01, 95% CI, 1.01-1.02) and with human resources that received incentives, bonuses or financial awards for performance related to the PMAQ-CEO result (RR = 1.01 95% CI 1.01-1.02) are more likely to perform MS, when compared to the reference categories. The DSCs that are more likely to perform MS include those that developed actions as a result of periodic planning and evaluation with confirmatory documentation (RR = 1.06, 95% CI; 1.01-1.10); those that received support for planning and organizing the work scheme (RR = 1.03, 95% CI; 1.01-1.05); those that monitored and analysed the goals set for each specialty offered at the DSC, with (RR = 1.06, 95% CI; 1.01-1.10) or without confirmatory documentation (RR = 1.06, 95%CI; 1.02-1.11); those whose team periodically performed self-assessment processes, using the Ministry of Health's formal self-assessment (AMAQ in Portuguese) (RR = 1.04, 95% CI; 1.02-1.05); those who followed clinical guidelines (with confirmatory documentation) regarding the referral of patients from primary care to the DSC (RR = 1.02, 95% CI; 1.01-1.04). On the contrary, DSCs that did not use the results achieved in previous PMAQ cycles in the organization of the DSC's team work scheme proved to be less likely to perform MS (RR = 0.98, 95% CI; 0.96-0.99). CONCLUSIONS: Matrix support is associated with human resources and management factors in secondary oral health care in Brazil. Continuing professional development and some management characteristics are important for secondary dental care quality and could be considered in health policy initiatives.

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BACKGROUND: We evaluated and compared the cumulative incidence of confirmed COVID-19 cases between oral health professionals and the general population in Brazil. METHODS: Secondary data from notification of laboratory unconfirmed and confirmed cases of COVID-19 in the National data system for 41 epidemiological weeks were analysed and compared between oral health professionals (dentist + oral health technicians/assistants) and the general population. The cumulative incidences of COVID-19 were obtained by the ratio of the total number of confirmed cases to the total Brazilian population or the population of oral health professionals registered with the Federal Council of Dentistry and adjusted by age. The incidences were then compared. RESULTS: The age-standardised cumulative incidences were 18.70/1000 for oral health professionals and 17.71/1000 for the population, with a ratio of 1.05. The highest incidences were observed in the states of Roraima (67.05/1000), Tocantins (58.81/1000), and Amazonas (58.24/1000). In 14 states, the age-standardised cumulative incidences were higher among oral health professionals than in the general population. There was a decrease in the number of new cases between the 29th and 30th epidemiological weeks in both populations. CONCLUSIONS: COVID-19 infections among oral health professionals was similar to that of the general population. However, the cumulative incidence was 5% higher among oral health professionals, varying among Brazilian states. PRACTICAL IMPLICATIONS: Infection control practices might help lower the risk of contamination in dental settings.

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OBJECTIVE: To assess the association between user satisfaction in relation to secondary dental care services and the structure and process of Brazilian Dental Specialty Centers (CEO, in Portuguese). METHODS: This study used nationwide secondary data from two CEO evaluation cycles. Ten users from each CEO answered questions on the self-perception of healthcare quality and satisfaction with health services. Latent class analysis (LCA) was performed to identify subgroups of satisfied and dissatisfied users (outcome). The CEO structure included equipment, supplies, instruments, ambience and type of CEO (type I, II or III, according to the number of dental chairs and dental professionals). The work process referred to the planning/monitoring of actions, collaborative care, characteristics of the demand for medical care /the organization of scheduling, and continuing education for employees. Covariables concerned user profiles. A multilevel logistic regression model was used (p-value <.05). RESULTS: Seven thousand nine hundred and ninety-seven users in 794 CEOs, together with 10056 users in 911 CEOs, participated in the 1st and 2nd evaluation cycles, and satisfied users corresponded to 85.3% and 87.1%, respectively. In both cycles, the CEO's structural characteristics explained most of the variance in satisfaction. CEOs with more favourable structural characteristics showed higher satisfaction. Users from CEOs, type II and III, and those who received dental care where there was an interruption of services due to a lack of equipment or instruments reported a lower level of satisfaction. CEOs that organize their demand through referrals received from primary care dentists who have participated in continuing education actions for dental professionals presented a higher frequency of satisfied users. CONCLUSIONS: Characteristics of the process and structure were associated with user satisfaction, but a quality of care was perceived by users, mainly due to structural characteristics.

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O estudo objetivou avaliar o papel do preceptor na formação do estudante de Odontologia na disciplina "Estágio Supervisionado em Odontologia" da Faculdade de Odontologia da UFMG. Foi utilizado um questionário com questões abertas e fechadas sobre as experiências e impressões dos estudantes, professores e preceptores de seis campos de estágio localizados em Belo Horizonte. Onze estudantes, dez preceptores e quatro professores participaram deste estudo. Todos os alunos e professores e 50% dos preceptores consideram que a preceptoria faz parte das atribuições do profissional de saúde. A maioria dos atores afirmou que o profissional de saúde se sente motivado e preparado para atuar como preceptor. Todos os atores consideraram importante a participação do estudante em estágios em serviços de saúde durante a formação profissional e afirmaram que o preceptor tem conhecimento sobre os objetivos da disciplina. Apenas 20% dos preceptores afirmaram que já participaram de curso de capacitação de preceptoria e 80% manifestaram interesse em participar. A percepção dos participantes sobre o papel do preceptor na formação do profissional de saúde foi positiva. Alguns preceptores não têm consciência de que a preceptoria faz parte de sua atribuição como profissional da saúde. São necessárias ações que busquem capacitar e conscientizar os preceptores do seu papel na formação dos futuros profissionais de saúde (AU).

The study aimed to evaluate the role of the preceptor in the training of dentistry students in the discipline "Supervised Internship in Dentistry" at the Faculty of Dentistry at UFMG.A questionnaire with open and closed questions about the experiences and impressions of students, teachers and tutors from six internship fields located in Belo Horizonte was used. Eleven students, ten preceptors and four professors participated in this study. All students and professors and 50% of preceptors consider that preceptorship is part of the health professional's attributions. Most actors stated that the health professional feels motivated and prepared to act as a preceptor. All actors consideredimportant the student's participation in internships in health services during professional training and stated that the preceptor knows about the discipline's objectives. Only 20% of preceptors said they had already participated in a preceptorship training course and 80% expressed interest in participating. The participants' perception of the role of the preceptor in the training of health professionals was positive. Some preceptors are not aware that preceptorship is part of their role as health professional. Actions that seek to train and make preceptors aware of their role in trainingfuture health professionals are needed (AU).

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BACKGROUND: Health education actions are strategic actions aimed at health promotion. Moreover, better health education practices have been linked to comprehensive care developed by primary health services. AIM: To understand the perception of mothers about the health education developed by the Primary Health Care (PHC) services. DESIGN: We adopted a qualitative research approach, conducted using semi-structured interviews, and assuming, as the theoretical reference, the attributes derived from PHC. Pregnant women and mothers of children under 1 year old attended by Brazilian Family Health teams were included. RESULTS: Eight pregnant women and twelve mothers of children under 1 year of age participated in the study. These mothers perceive educational actions as necessary only for primiparous mothers. They value the guidance of informal networks and maternity hospitals to the detriment of primary services, and they do not adhere to care that conflicts with their previous knowledge. The evidence shows that the educational actions of the primary health services do not adequately respond to the attributes of community orientation, family focus, and cultural competence. CONCLUSION: It is necessary to modify the educational practices in order to incorporate and value the existing knowledge in the territory, thereby adapting the care guidelines to the local context.

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This study evaluated the implementation of the School Health Program (PSE in Portuguese) in the city of Belo Horizonte, Minas Gerais State, Brazil, the mechanisms favoring inter-sector action, and municipal administrators' perceptions concerning inter-sector collaboration. A case study was developed with document search and the application of an online questionnaire. The document search analyzed federal and municipal legislation on the PSE published in the Federal Register and Municipal Register and news on the program published in the Municipal Register. A semi-structured online questionnaire was completed by 30 municipal administrators. Content analysis was used on the qualitative data from the document search and questionnaire. The quantitative data were interpreted by descriptive analysis using Stata v. 13. Integrative mechanisms were identified in the federal and municipal provisions and in the unique PSE model adopted by the city. These mechanisms can potentially promote permanent linkage between health and education. However, the study with municipal administrators showed limited use of these mechanisms and the predominance of a sector-based logic in the program. There was evident difficulty in developing inter-sector collaboration in the program's activities. The potentialities of inter-sector action identified in the official documents and described in the institutional news failed to reverberate in either the administrators' practices or the impact on the schools' territories.

Este estudo avaliou a implementação e a execução do Programa Saúde na Escola (PSE) no Município de Belo Horizonte, Minas Gerais, Brasil, os mecanismos que favorecem a ação intersetorial e a percepção dos gestores municipais sobre a intersetorialidade. Foi desenvolvido um estudo de caso por meio de pesquisa documental e da aplicação de um questionário eletrônico. A pesquisa documental analisou as portarias federais e municipais sobre o PSE publicadas no Diário Oficial da União e no Diário Oficial do Município e notícias sobre o programa publicadas no Diário Oficial do Município. Um questionário semiestruturado online foi aplicado a trinta gestores municipais. Análise de conteúdo foi usada para os dados qualitativos da pesquisa documental e do questionário. Os dados quantitativos foram interpretados por análise descritiva realizada pelo programa Stata v. 13. Mecanismos integradores foram identificados nas normativas federais e municipais e no modelo singular de PSE adotado pelo município. Esses mecanismos são potencialmente promotores da articulação permanente entre a saúde e a educação. A pesquisa com os gestores demonstrou, no entanto, uma baixa utilização desses mecanismos e o predomínio da lógica setorial nessa instância do programa. Percebeu-se uma dificuldade na construção da intersetorialidade também no desenvolvimento das ações do PSE. As potencialidades da ação intersetorial identificadas nos textos oficiais e descritas nas notícias institucionais não reverberaram nas práticas dos gestores nem na atuação sobre os territórios.

Este estudio evaluó la implementación y ejecución del Programa Salud en la Escuela (PSE) en el municipio de Belo Horizonte, Minas Gerais, Brasil, así como los mecanismos que favorecen la acción intersectorial y la percepción de los gestores municipales sobre la intersectorialidad. Se desarrolló un estudio de caso mediante una investigación documental y la aplicación de un cuestionario electrónico. La investigación documental analizó los decretos federales y municipales sobre el PSE, publicados en el Boletín Oficial de la Unión y en el Boletín Oficial del Municipio, así como noticias sobre el programa publicados en el Boletín Oficial del Municipio. Un cuestionario semiestructurado online se aplicó a 30 gestores municipales. El análisis de contenido se usó para los datos cualitativos de la investigación documental y del cuestionario. Los datos cuantitativos se interpretaron mediante un análisis descriptivo, realizado por el programa Stata v. 13. Se identificaron mecanismos integradores en las normativas federales y municipales, así como en el modelo singular de PSE adoptado por el municipio. Estos mecanismos son potencialmente promotores de la coordinación permanente entre salud y educación. La investigación con los gestores demostró, no obstante, una escasa utilización de esos mecanismos y el predominio de la lógica sectorial en esa instancia del programa. Se percibieron dificultades en la construcción de la intersectorialidad, así como el desarrollo de las acciones del PSE. Las potencialidades de la acción intersectorial identificadas en los textos oficiales, y descritas en los boletines institucionales, no repercutieron en las prácticas de los gestores ni en la actuación sobre los territorios.

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OBJECTIVE: to describe the filling process of the Child Health Record (CHR) in health care services. METHODS: descriptive study held in Belo Horizonte, Minas Gerais, Brazil; an interview was conducted with parents/guardians of children aged 3-5 years old; 21 essential items to child monitoring were observed in the CHR during the 2014 Multi-vaccination Day; fields that should be filled in maternity wards, Primary Health Care (PHC), and other services were assessed separately. RESULTS: 367 children (96.1%) were included; 44.5% of CHR presented ≥60% of completeness; among the items that should be recorded in maternity wards, birth weight showed the highest proportion of completeness (64.5%); for those that should be filled in PHC/other services, records of vaccines (94.0%) presented the highest completeness; there was more filling in maternity wards than in PHC and other services (p<0.001). CONCLUSION: a low proportion of filling was observed, especially in PHC and other services.

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ABSTRACT Objective: To evaluate the effect of caries severity and socioeconomic conditions on use of oral health services and treatment situations (completed treatment, evasion, referral) among children with dental treatment needs, using the Unified Health System. Methods: Cross sectional study performed among children up to six years old, with dental treatment needs, coming from public schools in Belo Horizonte, Brazil, examined by the Oral Health Teams in the annual survey of oral health, in 2014. Variables were collected by consulting the medical records and information systems. Services were used by children who had attended the dental appointment at least once. The severity of caries considered the number of cavitated teeth. The socioeconomic variables were: age, sex, skin color and family socioeconomic classification. Resolubility was assessed by the ratio between completed treatment and first appointment. Evasion was defined by absence in more than two consecutive unjustified appointments. Association was tested by chi-square test and Poisson regression. Results: The frequency of services use was 44.3% and there was greater use by children with treatment needs in 4 to 8 teeth (PR=1.48, 1.23-1.78) and in more than 9 teeth (PR=1.80, 1.32-2.46) and lower in those with very high socioeconomic risk (PR = 0.79, 0.63-0.99). The resolubility was of 49.6% and 5.2% abandoned the treatment. Children with lower socioeconomic status presented lower resolubility and greater avoidance. Conclusion: The results suggested a persistent iniquity, with less use and resolubility of oral health services among children presenting worse socioeconomic status.

RESUMO Objetivo: Avaliar o efeito da gravidade da cárie e das condições socioeconômicas no uso dos serviços de saúde bucal e nas situações de atendimento (tratamento concluído, evasão, encaminhamento) entre crianças com necessidade de tratamento odontológico usuárias do Sistema Único de Saúde. Métodos: Estudo transversal entre crianças de até 6 anos de escolas públicas infantis, de Belo Horizonte, examinadas pelas Equipes de Saúde Bucal no levantamento anual de necessidades em saúde bucal de 2014. Foram incluídas as crianças com necessidade de tratamento odontológico. Variáveis foram coletadas por consulta ao prontuário e sistemas de informação. Usaram os serviços as crianças que compareceram pelo menos uma vez, em 2014, à consulta odontológica. A gravidade da cárie considerou o número de dentes cavitados e as variáveis socioeconômicas foram: idade, sexo, cor da pele e classificação socioeconômica da família. Resolutividade foi avaliada pela razão entre tratamento concluído e primeira consulta. Evasão foi definida pela ausência por > 2 consultas consecutivas sem justificativa. Associação foi testada por teste chi-quadrado e Regressão de Poisson. Resultados: A frequência de uso de serviços foi 44,3% e houve maior uso nas crianças com necessidade de tratamento em 4 a 8 dentes (RP=1,48; 1,23-1,78) e em > 9 dentes (RP=1,80; 1,32-2,46) e menor naquelas com muito elevado risco socioeconômico (RP=0,79; 0,63-0,99). A resolutividade foi de 49,6% e 5,2% evadiram. Crianças com pior nível socioeconômico apresentaram menor resolutividade e maior evasão. Conclusão: Sugere-se uma iniquidade persistente, com menor uso e resolutividade dos serviços de saúde bucal entre crianças com pior condição socioeconômica.

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Objetivo: descrever o preenchimento da Caderneta de Saúde da Criança (CSC) nos serviços de saúde. MÉTODOS: estudo descritivo, desenvolvido em Belo Horizonte, Minas Gerais, Brasil; realizou-se entrevista com os pais/responsáveis de crianças de 3 a 5 anos de idade e observaram-se 21 itens essenciais ao acompanhamento infantil na CSC, no Dia de Multivacinação de 2014; considerou-se separadamente os campos a serem preenchidos nas maternidades e na Atenção Primária à Saúde (APS) e outros serviços. Resultados: foram incluídas 367 crianças (96,1%); 44,5% das CSC apresentaram ≥60% dos itens preenchidos; dos itens a serem registrados nas maternidades, o peso ao nascer apresentou maior proporção de preenchimento (64,5%); daqueles a serem registrados na APS e outros serviços, os campos das vacinas foram os mais preenchidos (94,0%); houve maior preenchimento na maternidade do que na APS e outros serviços (p<0,001). Conclusão: observou-se baixa proporção de preenchimento, especialmente na APS e outros serviços.

Objetivo: describir el llenado del Libro de Salud del Niño (LSN) en los servicios de salud. Métodos: estudio descriptivo con niños de 3 a 5 años de Belo Horizonte, Minas Gerais, Brasil; se entrevistó a los padres y fueron analizados 21 partes esenciales del acompañamiento infantil en la LSN, en el Día de Multivacunación de 2014; se consideró por separado los campos que debían ser llenados en las maternidades y en la Atención Primaria de Salud (APS)/otros servicios. Resultados: se incluyeron 367 niños (96,1%); 44,5% del LSN presentaron ≥60% de las partes llenadas; en las maternidades, el peso al nacer presentó mayor proporción de llenado (64,5%); ya en las APS/otros el registro de vacunas fue el mayor (94,0%); el llenado fue mayor en maternidades que en las APS y otros servicios (p<0,001). Conclusión: se observó baja proporción de llenado, especialmente en los servicios de APS y otros.

Objective: to describe the filling process of the Child Health Record (CHR) in health care services. Methods: descriptive study held in Belo Horizonte, Minas Gerais, Brazil; an interview was conducted with parents/guardians of children aged 3-5 years old; 21 essential items to child monitoring were observed in the CHR during the 2014 Multi-vaccination Day; fields that should be filled in maternity wards, Primary Health Care (PHC), and other services were assessed separately. Results: 367 children (96.1%) were included; 44.5% of CHR presented ≥60% of completeness; among the items that should be recorded in maternity wards, birth weight showed the highest proportion of completeness (64.5%); for those that should be filled in PHC/other services, records of vaccines (94.0%) presented the highest completeness; there was more filling in maternity wards than in PHC and other services (p<0.001). Conclusion: a low proportion of filling was observed, especially in PHC and other services.

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Este estudo avaliou a implementação e a execução do Programa Saúde na Escola (PSE) no Município de Belo Horizonte, Minas Gerais, Brasil, os mecanismos que favorecem a ação intersetorial e a percepção dos gestores municipais sobre a intersetorialidade. Foi desenvolvido um estudo de caso por meio de pesquisa documental e da aplicação de um questionário eletrônico. A pesquisa documental analisou as portarias federais e municipais sobre o PSE publicadas no Diário Oficial da União e no Diário Oficial do Município e notícias sobre o programa publicadas no Diário Oficial do Município. Um questionário semiestruturado online foi aplicado a trinta gestores municipais. Análise de conteúdo foi usada para os dados qualitativos da pesquisa documental e do questionário. Os dados quantitativos foram interpretados por análise descritiva realizada pelo programa Stata v. 13. Mecanismos integradores foram identificados nas normativas federais e municipais e no modelo singular de PSE adotado pelo município. Esses mecanismos são potencialmente promotores da articulação permanente entre a saúde e a educação. A pesquisa com os gestores demonstrou, no entanto, uma baixa utilização desses mecanismos e o predomínio da lógica setorial nessa instância do programa. Percebeu-se uma dificuldade na construção da intersetorialidade também no desenvolvimento das ações do PSE. As potencialidades da ação intersetorial identificadas nos textos oficiais e descritas nas notícias institucionais não reverberaram nas práticas dos gestores nem na atuação sobre os territórios.

This study evaluated the implementation of the School Health Program (PSE in Portuguese) in the city of Belo Horizonte, Minas Gerais State, Brazil, the mechanisms favoring inter-sector action, and municipal administrators' perceptions concerning inter-sector collaboration. A case study was developed with document search and the application of an online questionnaire. The document search analyzed federal and municipal legislation on the PSE published in the Federal Register and Municipal Register and news on the program published in the Municipal Register. A semi-structured online questionnaire was completed by 30 municipal administrators. Content analysis was used on the qualitative data from the document search and questionnaire. The quantitative data were interpreted by descriptive analysis using Stata v. 13. Integrative mechanisms were identified in the federal and municipal provisions and in the unique PSE model adopted by the city. These mechanisms can potentially promote permanent linkage between health and education. However, the study with municipal administrators showed limited use of these mechanisms and the predominance of a sector-based logic in the program. There was evident difficulty in developing inter-sector collaboration in the program's activities. The potentialities of inter-sector action identified in the official documents and described in the institutional news failed to reverberate in either the administrators' practices or the impact on the schools' territories.

Este estudio evaluó la implementación y ejecución del Programa Salud en la Escuela (PSE) en el municipio de Belo Horizonte, Minas Gerais, Brasil, así como los mecanismos que favorecen la acción intersectorial y la percepción de los gestores municipales sobre la intersectorialidad. Se desarrolló un estudio de caso mediante una investigación documental y la aplicación de un cuestionario electrónico. La investigación documental analizó los decretos federales y municipales sobre el PSE, publicados en el Boletín Oficial de la Unión y en el Boletín Oficial del Municipio, así como noticias sobre el programa publicados en el Boletín Oficial del Municipio. Un cuestionario semiestructurado online se aplicó a 30 gestores municipales. El análisis de contenido se usó para los datos cualitativos de la investigación documental y del cuestionario. Los datos cuantitativos se interpretaron mediante un análisis descriptivo, realizado por el programa Stata v. 13. Se identificaron mecanismos integradores en las normativas federales y municipales, así como en el modelo singular de PSE adoptado por el municipio. Estos mecanismos son potencialmente promotores de la coordinación permanente entre salud y educación. La investigación con los gestores demostró, no obstante, una escasa utilización de esos mecanismos y el predominio de la lógica sectorial en esa instancia del programa. Se percibieron dificultades en la construcción de la intersectorialidad, así como el desarrollo de las acciones del PSE. Las potencialidades de la acción intersectorial identificadas en los textos oficiales, y descritas en los boletines institucionales, no repercutieron en las prácticas de los gestores ni en la actuación sobre los territorios.

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