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OBJECTIVES: We propose a preventive and therapeutic assessment program for mucositis in patients with cancer based on a comprehensive review of scientific evidence. MATERIAL AND METHODS: This methodological study, designed as a non-systematic review, entails a thorough review of the scientific evidence on the management of mucositis in patients with cancer. The PICO method was used, allowing for a structured approach to explore and synthesize relevant evidence. RESULTS: Effective mucositis management requires regular assessments, dental exams, preventive strategies, and consideration of modifiable risk factors. Pharmacological therapies may be considered for severe cases, while oral antimicrobials, prophylactic antiviral and antifungal therapy can prevent infections. Topical anesthetics o?er pain relief but require careful administration. A gradual management plan, from gentle rinses to analgesics, is recommended. CONCLUSION: The suggested program may improve the identification, prevention, and management of this complication to achieve optimal management outcomes.

OBJETIVOS: Propomos um programa de avaliação preventiva e terapêutica de mucosite em pacientes com câncer com base em uma revisão abrangente de evidências científicas. MATERIAL E MÉTODOS: Este estudo metodológico, concebido como uma revisão não sistemática, envolve uma revisão aprofundada da evidência científica sobre o manejo de mucosite em pacientes com câncer. Foi utilizado o método PICO, permitindo uma abordagem estruturada para explorar e sintetizar evidências relevantes. RESULTADOS: O manejo eficaz da mucosite requer avaliações regulares, exames odontológicos, estratégias preventivas e consideração de fatores de risco modificáveis. As terapias farmacológicas podem ser consideradas para casos graves, enquanto os antimicrobianos orais e a terapia antiviral e antifúngica profilática podem prevenir infecções. Os anestésicos tópicos oferecem alívio da dor, mas requerem administração cuidadosa. Recomenda-se uma administração gradual, desde enxágues suaves até analgésicos. CONCLUSÃO: O programa sugerido pode melhorar a identificação, prevenção e manejo desta complicação para alcançar resultados de conduta ideais.

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Objectives: To develop and test a framework to assess the potential of public health systems to maintain a resilient performance. Methods: Quantitative data from public databases and qualitative data from technical reports of Brazilian health authorities were used to develop the framework which was assessed and modified by experts. Fuzzy logic was used for the mathematical model to determine scores for four resilient abilities - monitoring, anticipation, learning, and response - and an aggregated coefficient of resilient potential in health care. The coefficient measures used data from before the coronavirus disease 2019 (COVID-19) pandemic. These were compared with measures of the actual performance of health systems in 10 cities in Brazil during the pandemic. Results: The coefficient of resilient potential in health care showed that the cities most affected by COVID-19 had lower potential for resilient performance before the pandemic. Some local health systems had adequate response capabilities, but other abilities were not well developed, which adversely affected the management of the spread of COVID-19. Conclusions: The coefficient of resilient potential in health care is useful to indicate important areas for resilient performance and the different types of resilience capacities that can be considered in different contexts and levels of public health systems. Regular assessment of the potential of health systems for resilient performance would help highlight opportunities for continuous improvement in health system functions during chronic stress situations, which could strengthen their ability to keep functioning in the face of sudden disturbances.

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RESUMO Objetivo: analisar os indicadores de gestão em saúde relacionados ao serviço de atendimento móvel de urgências do Ceará. Método: trata-se de um estudo documental, retrospectivo, de abordagem quantitativa, realizado no sítio eletrônico IntegraSUS do governo do estado do Ceará - Brasil, no período de julho de 2021, para análise dos indicadores "total de chamadas" e "tempo médio de resposta". Resultados: verificou-se um perfil de chamadas prevalentes para homens (52,66%), com idade avançada >70 anos (22,06%), ocorrências de atendimento Covid-19 para a Central Juazeiro (7,62%) e acidentes por motocicleta para a Central Eusébio (7,94%). O serviço obteve chamados para 177 municípios cearenses (96,19%) com tempo médio de resposta maior para Covid-19. Conclusão: a análise sinaliza a necessidade de ajuste das estratégias para melhorar o desempenho do tempo-resposta do serviço, com revisão do sistema organizacional, inclusive, da publicização dos dados pela plataforma digital.

ABSTRACT Objective: To analyze the health management indicators related to the mobile emergency care service in Ceará. Method: This is a documentary, retrospective, quantitative study, carried out on the IntegraSUS website of the Ceará state government - Brazil, during the period July 2021, to analyze the indicators "total calls" and "average response time". Results: It was verified a profile of prevalent calls for men (52.66%), with advanced age >70 years (22.06%), Covid-19 service occurrences for the Juazeiro central station (7.62%) and motorcycle accidents for the Eusébio central station (7.94%). The service got calls for 177 cities in Ceará (96.19%) with a longer average response time for Covid-19. Conclusion: The analysis signals the need to adjust strategies to improve the performance of the service response time, with a review of the organizational system, including the publication of data by the digital platform.

RESUMEN Objetivo: analizar los indicadores de gestión de salud relacionados con el servicio móvil de atención de urgencias en el Estado de Ceará. Método: se trata de un estudio documental, retrospectivo, de abordaje cuantitativo, realizado en el sitio IntegraSUS del gobierno del estado de Ceará - Brasil, en el período de julio de 2021, para el análisis de los indicadores "total de llamadas" y "tiempo medio de respuesta". Resultados: se verificó un perfil de prevalencia de llamadas para hombres (52,66%), con edad avanzada >70 años (22,06%), ocurrencias de asistencia del Covid-19 para la Central Juazeiro (7,62%) y accidentes de motocicleta para la Central Eusébio (7,94%). El servicio obtuvo llamadas para 177 municipios de Ceará (96,19%) con un tiempo medio de respuesta mayor para Covid-19. Conclusión: el análisis señala la necesidad de ajustar las estrategias para mejorar el rendimiento del tiempo de respuesta del servicio, con una revisión del sistema organizativo, incluida la publicación de datos por la plataforma digital.

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Fundamento: en el contexto de las instituciones de educación superior, el desempeño organizacional cobra relevancia debido al papel fundamental que estas organizaciones tienen en la formación de capital humano. Su vínculo con la calidad subyace en el mejoramiento organizacional, científico e intelectual. Objetivo: fundamentar la aplicación de herramientas derivadas de los sistemas de gestión de calidad en la evaluación del desempeño organizacional desde el componente científico-investigativo. Métodos: se realizó un estudio descriptivo en la Universidad de Ciencias Médicas de Matanzas, en el periodo 2018-2020. Se aplicaron métodos teóricos para la fundamentación de la investigación, y empíricos: revisión documental de informes de trabajo y el análisis de indicadores de desempeño organizacional. Resultados: el diagnóstico reveló no conformidades asociadas a la eficiencia y eficacia de los procesos académicos, el trabajo científico-metodológico, y los mecanismos de análisis, medición y mejora del funcionamiento del componente científico-investigativo. Consecuentemente se puntualizaron como oportunidades de investigación, el diseño de instrumentos para evaluar el desempeño con la integración de herramientas como las auditorías y los costos de calidad. Conclusiones: el estudio reveló la oportunidad y valor científico de abordar la gestión del desempeño científico-investigativo de la universidad médica, basado en herramientas de gestión de la calidad.

Background: in the context of higher education institutions, organizational performance becomes relevant due to the fundamental role that these organizations have in the formation of human capital. Its link with quality underlies organizational, scientific and intellectual improvement. Objective: to base the application of tools derived from quality management systems in the evaluation of organizational performance from the scientific-researcing component. Methods: a descriptive study was carried out at Matanzas University of Medical Sciences, from 2018 to 2020. Theoretical methods were applied for the foundation of the investigation, and empirical ones: documentary review of work reports and the analysis of organizational performance indicators. Results: the diagnosis revealed non-conformities associated with the efficiency and effectiveness of the academic processes, the scientific-methodological work, and the mechanisms for analysis, measurement, and improvement of the functioning of the scientific-researching component. Consequently, the design of instruments to evaluate performance with the integration of tools such as audits and quality costs were pointed out as research opportunities. Conclusions: the study revealed the opportunity and scientific value of addressing the scientific-researching performance management of the medical university, based on quality management tools.

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ABSTRACT Objectives. To develop and test a framework to assess the potential of public health systems to maintain a resilient performance. Methods. Quantitative data from public databases and qualitative data from technical reports of Brazilian health authorities were used to develop the framework which was assessed and modified by experts. Fuzzy logic was used for the mathematical model to determine scores for four resilient abilities - monitoring, anticipation, learning, and response - and an aggregated coefficient of resilient potential in health care. The coefficient measures used data from before the coronavirus disease 2019 (COVID-19) pandemic. These were compared with measures of the actual performance of health systems in 10 cities in Brazil during the pandemic. Results. The coefficient of resilient potential in health care showed that the cities most affected by COVID-19 had lower potential for resilient performance before the pandemic. Some local health systems had adequate response capabilities, but other abilities were not well developed, which adversely affected the management of the spread of COVID-19. Conclusions. The coefficient of resilient potential in health care is useful to indicate important areas for resilient performance and the different types of resilience capacities that can be considered in different contexts and levels of public health systems. Regular assessment of the potential of health systems for resilient performance would help highlight opportunities for continuous improvement in health system functions during chronic stress situations, which could strengthen their ability to keep functioning in the face of sudden disturbances.

RESUMEN Objetivos. Elaborar y examinar un marco para evaluar el potencial de los sistemas de salud pública de mantener un desempeño resiliente. Métodos. Para elaborar el marco, se emplearon datos cuantitativos de bases de datos públicas y datos cualitativos de informes técnicos de las autoridades de salud brasileñas. A continuación, este marco fue evaluado y modificado por expertos. Se utilizó la lógica difusa en el modelo matemático empleado para determinar la puntuación de cuatro capacidades resilientes (seguimiento, anticipación, aprendizaje y respuesta) y un coeficiente agregado de potencial resiliente en la atención médica. Para las medidas del coeficiente se emplearon datos previos a la pandemia de la enfermedad por el coronavirus del 2019 (COVID-19), que se compararon con las medidas del desempeño real de los sistemas de salud en diez ciudades de Brasil durante la pandemia. Resultados. El coeficiente de potencial resiliente en la atención de salud indicó que las ciudades más afectadas por la COVID-19 presentaban un menor potencial de desempeño resiliente antes de la pandemia. En algunos sistemas de salud locales la capacidad de respuesta era adecuada pero otras capacidades no estaban suficientemente desarrolladas, lo que afectó de manera negativa el manejo de la propagación de la COVID-19. Conclusiones. El coeficiente de potencial resiliente en la atención de salud es útil para indicar aspectos importantes del desempeño resiliente y los diferentes tipos de capacidades de resiliencia que pueden considerarse en diferentes contextos y niveles de los sistemas de salud pública. La evaluación periódica del potencial de los sistemas de salud para tener un desempeño resiliente ayudaría a poner de relieve las oportunidades de mejora continua de las funciones del sistema de salud en situaciones de estrés crónico, lo que podría fortalecer su capacidad para seguir funcionando frente a perturbaciones repentinas.

RESUMO Objetivos. Desenvolver e testar uma estrutura de avaliação do potencial dos sistemas de saúde pública de manter um desempenho resiliente. Métodos. Dados quantitativos de bancos de dados públicos e dados qualitativos de relatórios técnicos das autoridades sanitárias brasileiras foram utilizados para desenvolver a estrutura, que foi avaliada e modificada por especialistas. A lógica fuzzy foi utilizada na criação de um modelo matemático para determinar a pontuação em quatro capacidades de resiliência (monitoramento, antecipação, aprendizagem e resposta) e um coeficiente agregado do potencial de resiliência na atenção à saúde. O coeficiente foi calculado utilizando dados anteriores à pandemia da doença provocada pelo coronavírus de 2019 (COVID-19). Esses dados foram comparados com medidas do desempenho real dos sistemas de saúde em 10 cidades brasileiras durante a pandemia. Resultados. O coeficiente de potencial de resiliência na atenção à saúde revelou que as cidades mais afetadas pela COVID-19 tinham menor potencial de desempenho resiliente antes da pandemia. Alguns sistemas de saúde locais tinham capacidades de resposta adequadas, porém as outras capacidades não estavam bem desenvolvidas, o que prejudicou o gerenciamento da propagação da COVID-19. Conclusões. O coeficiente de potencial de resiliência na atenção à saúde é útil para indicar áreas importantes para um desempenho resiliente e os vários tipos de capacidade de resiliência que podem ser considerados em diferentes contextos e níveis dos sistemas de saúde pública. Uma avaliação periódica do potencial de desempenho resiliente dos sistemas de saúde ajudaria a assinalar oportunidades para melhorias contínuas das funções desses sistemas durante situações de estresse crônico, o que poderia aumentar sua capacidade de continuar funcionando diante de perturbações repentinas.

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Objetivo: Analisar o impacto da mudança assistencial na prevenção de IRAS em uma Unidade de Terapia Intensiva Adulto de um Hospital Universitário do Paraná. Métodos: estudo epidemiológico, quantitativo, realizado em uma UTI do Paraná. Coleta de dados ocorreu em 2020. Para a intervenção, foi realizado e validado um Fast Checklist. Resultados: A média de entradas no triênio foi de 40,83, média de dias de uso de dispositivos de 256 e a média de permanência de 6,3 dias. No biênio, foi respectivamente, 42,33 (p=0,504), 284,12 (p=0,005), 6,90 (p=0,130). A incidência de infecções, no triênio obteve-se uma média de 8, com taxa 20,42 e densidade de incidência de 32,54. Após, média de 4,91 (p=0,000), taxa de 13,15 (p=0,003) e densidade de incidência de 18,41 (p=0,000). Conclusão: as mudanças propostas e validadas tiveram grande impacto na assistência na UTI estudada, reduzindo as infecções, custos, óbitos e salvando vidas.

Objective: To analyze the impact of care changes on the prevention of HAI in an Adult Intensive Care Unit of a University Hospital in Paraná. Methods: epidemiological, quantitative study, carried out in an ICU in Paraná. Data collection took place in 2020. For the intervention, a Fast Checklist was performed and validated. Results: The average number of entries in the triennium was 40.83, the average number of days of device use was 256 and the average stay was 6.3 days. In the biennium, it was, respectively, 42.33 (p=0.504), 284.12 (p=0.005), 6.90 (p=0.130). The incidence of infections in the three-year period was an average of 8, with a rate of 20.42 and an incidence density of 32.54. Afterwards, mean of 4.91 (p=0.000), rate of 13.15 (p=0.003) and incidence density of 18.41 (p=0.000). Conclusion: the proposed and validated changes had a great impact on care in the studied ICU, reducing infections, costs, deaths and saving lives.

Objetivo: Analizar el impacto de los cambios asistenciales en la prevención de las IRAS en una Unidad de Cuidados Intensivos de Adultos de un Hospital Universitario de Paraná. Métodos: estudio epidemiológico, cuantitativo, realizado en una UTI de Paraná. La recolección de datos ocurrió en 2020. Para la intervención, se realizó y validó una Lista de Verificación Rápida. Resultados: El promedio de ingresos en el trienio fue de 40,83, el promedio de días de uso del dispositivo fue de 256 y la estadía promedio de 6,3 días. En el bienio fue, respectivamente, 42,33 (p=0,504), 284,12 (p=0,005), 6,90 (p=0,130). La incidencia de contagios en el trienio fue de media 8, con una tasa de 20,42 y una densidad de incidencia de 32,54. Posteriormente, media de 4,91 (p=0,000), tasa de 13,15 (p=0,003) y densidad de incidencia de 18,41 (p=0,000). Conclusión: los cambios propuestos y validados tuvieron gran impacto en la atención en la UTI estudiada, reduciendo infecciones, costos, muertes y salvando vidas.

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Objective: To identify and characterize the Brazilians' establishments managed by the Social Health Organizations (OSS). Methods: The identification of these establishments was carried out through primary research on four search procedures on the websites of the health departments of the states and municipalities, and consultation on the websites of the OSS and in the Survey of Basic Municipal Information of the Brazilian Institute of Geography and Statistics (IBGE) in 2018. A descriptive analysis of the establishments managed by OSS was carried out comparing with the AD according to hospital indicators. Results: The OSS are concentrated mainly in the Southeast and South of the country, with 69% of these establishments are being managed by 20 social responsibility organizations. The establishments managed by OSS are concentrated mainly in the Southeast and South of the country, with 69% of these establishments managed by 20 OSS. The characterization of the hospitals shows that the OSS has a better performance than DA; however, the difference decreases as the size increases. Larger hospitals performed better than other sizes, and this is where the highest proportion of OSS is concentrated among hospitals. Conclusion: This is the first work that surveys the OSS at the national level. This list of OSS is an important tool for planning, monitoring, and organizing the structure of service provision in public health in Brazil. The results found demonstrate the need to organize an administrative database that allows a temporal monitoring of the establishments.

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Objetivo: Identificar e caracterizar os estabelecimentos geridos por Organizações Sociais de Saúde (OSSs) no Brasil. Métodos: A identificação desses estabelecimentos foi realizada mediante quatro procedimentos de busca por meio de pesquisa primária nos sítios das secretarias de saúde dos estados e dos municípios e consulta nos sítios das OSS e na Pesquisa de Informações Básicas Municipais do Instituto Brasileiro de Geografia e Estatística (IBGE), em 2018. Foi realizada uma análise descritiva dos estabelecimentos geridos por OSS comparando com as Administrações Diretas (ADs) segundo indicadores hospitalares. Resultados: Os estabelecimentos geridos por OSSs estão concentrados principalmente no Sudeste e no Sul do país, e 69% desses estabelecimentos são geridos por 20 OSSs. As OSSs estão mais presentes em hospitais-dia, seguidos de prontos atendimentos e de hospitais. A caracterização dos hospitais mostrou que aqueles administrados por OSSs apresentam melhor desempenho; contudo as diferenças diminuem à medida que se aumenta o porte do serviço. Os hospitais de maior porte apresentaram melhor desempenho em relação aos demais e é onde está concentrada a maior proporção de OSSs entre os hospitais. Conclusão: Este é o primeiro trabalho que faz uma identificação das OSSs em nível nacional. Essa listagem das OSSs é um instrumento importante de planejamento, monitoramento e organização da estrutura de oferta de serviços no Sistema Único de Saúde (SUS). Os resultados encontrados demonstram a necessidade de organização de uma base de dados administrativa que permita um acompanhamento do desempenho dos estabelecimentos no tempo.

Objective: To identify and characterize the Brazilians' establishments managed by the Social Health Organizations (OSS). Methods: The identification of these establishments was carried out through primary research on four search procedures on the websites of the health departments of the states and municipalities, and consultation on the websites of the OSS and in the Survey of Basic Municipal Information of the Brazilian Institute of Geography and Statistics (IBGE) in 2018. A descriptive analysis of the establishments managed by OSS was carried out comparing with the AD according to hospital indicators. Results: The OSS are concentrated mainly in the Southeast and South of the country, with 69% of these establishments are being managed by 20 social responsibility organizations. The establishments managed by OSS are concentrated mainly in the Southeast and South of the country, with 69% of these establishments managed by 20 OSS. The characterization of the hospitals shows that the OSS has a better performance than DA; however, the difference decreases as the size increases. Larger hospitals performed better than other sizes, and this is where the highest proportion of OSS is concentrated among hospitals. Conclusion: This is the first work that surveys the OSS at the national level. This list of OSS is an important tool for planning, monitoring, and organizing the structure of service provision in public health in Brazil. The results found demonstrate the need to organize an administrative database that allows a temporal monitoring of the establishments.

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The COVID-19 pandemic has put healthcare waste management (HCWM) systems under pressure worldwide. In Brazil, where municipalities routinely experience challenges in ensuring suitable disposal of healthcare waste (HCW), the pandemic has made this even more challenging. Therefore, the creation of tools and methods to help in municipal HCWM during the COVID-19 pandemic is of utmost importance. This article presents the development of a tool to evaluate HCWM in Brazilian municipalities during the pandemic. Following guidelines of health agencies, 56 indicators and 18 criteria were selected to create a tool called the municipal healthcare waste management assessment index (iMHWaste). These indicators and criteria were divided into operational, environmental, political-economic, educational and social groups. Each group considers essential aspects for sustainable management, safety and reduced spread of coronavirus. The analytic hierarchy process was used to assign the weights attributed to the groups and criteria. The indicators can be measured according to a standardized rating scale proposed for each one. These elements were aggregated with a weighted linear combination, into an equation that allows the calculation of the iMHWaste. The index is rated on a scale of 0-1. The index was applied in a Brazilian municipality considering a pre-pandemic HCWM. With the identification of the municipality's management weaknesses, it was possible to identify the main actions that should be prioritized in the transition from traditional HCWM during the pandemic.

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RESUMEN Introducción: El mundo se encuentra frente a una situación compleja, donde se investiga y se aprende en una marcha vertiginosa, no exenta de angustias y de exceso de trabajo para mucho. En este sentido la gestión del desempeño del sistema de enfrentamiento conlleva al éxito en cada territorio. Objetivo: Diseñar un modelo de diagnóstico integral del desempeño del sistema de enfrentamiento a la COVID-19. Métodos: Se realizó una investigación aplicada en el primer período de trasmisión autóctona en el territorio cubano, mediante el diseño de un modelo teniendo como base el indicador de letalidad, mediante el método de sustituciones consecutiva, el estudio se apoyó con la modelación matemática de indicadores de gestión con un enfoque de integralidad en sus análisis. Resultados: Se tiene un modelo de diagnóstico basado en el análisis de los casos confirmados y recuperados, permitiendo integrar un gran número de indicadores de gestión y visualizar las relaciones entre ellos. Conclusiones: Se obtuvo el diseño de un modelo de diagnóstico del desempeño del sistema de enfrentamiento a la COVID-19 basado en la desintegración del indicador letalidad, permitiendo visualizar de manera integral los indicadores de gestión del sistema.

ABSTRACT Introduction: The world is in front of a complex situation, where it is investigated and it is learned in a vertiginous march, not without anguish and overwork for a lot. In this sense, managing the performance of the confrontation system leads to success in each territory. Objective: To design a comprehensive diagnostic model of the performance of the COVID-19 coping system. Methods: An applied research was carried out in the first period of autochthonous transmission in Cuban territory, by means of the design of a model based on the lethality indicator, through the method of consecutive substitutions, the study was supported with the mathematical modeling of indicators management with a comprehensive approach in their analyzes. Results: There is a diagnostic model based on the analysis of confirmed and recovered cases, allowing the integration of a large number of management indicators and visualizing the relationships between them. Conclusions: The design of a diagnostic model of the performance of the COVID-19 coping system was obtained based on the disintegration of the lethality indicator, allowing the system management indicators to be viewed in a comprehensive manner.