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The model analyzes the positive moderating role of absorptive capacity (ACAP) in the innovative outcomes of the firms. It focuses on ACAP as a moderating variable of the innovative efforts that firms develop or have the chance of incorporating from outside and not just as an antecedent of the innovation results. The empirical evidence collected comes from a study conducted on 189 SMEs working in IT services in Argentina and the results prove the main hypothesis of how ACAP is a positive moderating factor of the innovative effort of firms, even in the case of the connections created by their the participation in international networks not having a high correlation. Some suggestions for policymaker managers and future lines of research are provided.

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PURPOSE: The application of lean methodology in an initiative to redesign the formulary maintenance process at an academic medical center is described. SUMMARY: Maintaining a hospital formulary requires clear communication and coordination among multiple members of the pharmacy department. Using principles of lean methodology, pharmacy department personnel within a multihospital health system launched a multifaceted initiative to optimize formulary management systemwide. The ongoing initiative began with creation of a formulary maintenance redesign committee consisting of pharmacy department personnel with expertise in informatics, automation, purchasing, drug information, and clinical pharmacy services. The committee met regularly and used lean methodology to design a standardized process for management of formulary additions and deletions and changes to medications' formulary status. Through value stream analysis, opportunities for process and performance improvement were identified; staff suggestions on process streamlining were gathered during a series of departmental kaizen events. A standardized template for development and dissemination of monographs associated with formulary additions and status changes was created. In addition, a shared Web-based checklist was developed to facilitate information sharing and timely initiation and completion of tasks involved in formulary status changes, and a permanent formulary maintenance committee was established to monitor and refine the formulary management process. CONCLUSION: A clearly defined, standardized process within the pharmacy department was developed for tracking necessary steps in enacting formulary changes to encourage safe and efficient workflow.

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O estudo objetivou compreender as percepções dos profissionais de saúde sobre a configuração dos vínculos entre um serviço de saúde e as instituições envolvidas na rede de enfrentamento da violência contra adolescentes. Estudo descritivo exploratório de abordagem qualitativa, realizado em 2013. Participaram do estudo gerentes de serviços de um hospital de referência para atendimento aos casos de violência, de uma capital do nordeste brasileiro. Os dados foram coletados por preenchimento do mapa de vínculos e entrevistas semiestruturadas, analisados por meio da técnica análise de conteúdo, modalidade temática. Os sujeitos reconhecem o serviço de saúde na rede de atendimento como relevante, entretanto identificaram limites de ordem política e estrutural. Conclui-se que a rede de atendimento é valorizada, mas considerada insuficiente e carente de normas técnicas específicas. É necessário o fortalecimento dos vínculos institucionais, de forma, que o trabalho em rede, contribua efetivamente com as ações de caráter integral, intersetorial e interdisciplinar.

The study aimed to comprehend perceptions of health professionals about the configuration of links between health services and institutions involved in the network to cope with violence against adolescents. An exploratory descriptive study of qualitative approach, conducted in 2013. Service managers of a reference hospital that attends violence cases participated in the study. The hospital was located in a capital at the northeast region of Brazil. Data were collected by filling the map of connections and semi-structured interviews, analyzed through content analysis technique, theme analysis. The subjects recognize health service in the attention network as relevant, however they identified political and structural limits. In conclusion, the attention network is valued, but considered insufficient and lacking specific technical norms. The strengthening of institutional links is necessary in a way that networks will effectively contribute to actions of integral, inter-sectoral and interdisciplinary character.

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Introducción: El artículo expone los elementos y fundamentos que podrían avalar la generación de sistemas de seguridad social en salud territorial, en complementación con el sistema general preexistente. Materiales y Métodos: La eclosión generalizada en los sistemas de salud, implica la revisión de los modelos propuestos de carácter central y territorial. El análisis económico institucional, permite analizar las condiciones que tienen los sistemas generales para impactar en los esquemas territoriales. Resultados: Es el momento preciso, para que el sistema general en Colombia responda efectivamente en la materia, y que tanto ello, podría dar cuenta de la capacidad sistémica del mismo en el escenario territorial. Discusión: Es importante, que las gobernaciones y municipios planteen el alcance de dicha iniciativa. El Sistema General de Seguridad Social en Salud en Colombia, gira en torno a modelos y no a la concepción de sistema de salud efectivamente. Conclusiones: La definición de sistema de salud está opacando la atención para definir lo que implica efectivamente la salud, independiente de cualquier sistema al que se pretenda apuntar al final.

Introduction: The article exposes the elements and foundations that could support the generation of social security systems in territorial health, in complementarity with the existing general system. Materials and Methods: Hatching in health systems, involves the review of the proposed central and territorial character models. Institutional economic analysis, allows analyzing the conditions that have general systems to have impact on the territorial schemes. Results: It is the right time, for the general system in Colombia to respond effectively in the matter, and so therefore might give account systemic capacity of the territorial stage. Discussion: It is important, that the governorates and municipalities have the scope of this initiative. The General system of Social Security in Colombia revolves around models and not the conception of health system effectively. Conclusions: The definition of health system is overshadowing attention to define what effectively involves health, independent of any system to which it is intended to point to the end.

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Objective: To describe the capacity of articulation of the Centers of Psychosocial Attention of Children and Adolescent (CPACA) of the States of the South of Brazil with the sectors of Basic Health Network, School, Education Secretary, EJA, Guardianship Council, Social Assistance (CRAS/CREAS) and Justice. Method: Census and descriptive character, is a cut from the Research CAPSUL (2011), conducted with 25 CPACA, being 16 in the state of Rio Grande do Sul; 5 in Santa Catarina and 4 in Paraná, in the period of June 2011 to November 2012. In the analysis the basic statistic of descriptive analysis was used. Results: The CPACA needs attention and investment by public politics, to promote these actions of improvement are very important to the development of children and adolescents, once in this age they begin the social formation and the psychological maturity. Conclusion: To establish partnerships with the responsible bodies, to build an intersectoral network of mutual assistance.

Objetivo: Descrever a capacidade de articulação dos Centros de Atenção Psicossocial Infantojuvenil (CAPSi) dos Estados do Sul do Brasil com os setores da Rede Básica de Saúde, Escola, Secretaria de Educação, EJA, Conselho Tutelar, Assistência Social (CRAS/CREAS) e Justiça. Método: De caráter censitário e descritivo é um recorte da Pesquisa CAPSUL(2011), realizada com 25 CAPSi, 16 no estado do Rio Grande do Sul; 5 em Santa Catarina e 4 no Paraná, no período de junho de 2011 a novembro de 2012. Na análise, utilizou-se a estatística básica de análise descritiva. Resultados: Os CAPSi precisam de atenção e investimento por parte das políticas públicas, promover essas ações de melhoria são de suma importância para o desenvolvimento das crianças e jovens, já que nesta faixa etária começa a formação social e amadurecimento psicológico. Conclusão: Estabelecer parcerias com os órgãos responsáveis, para que se possa construir uma rede intersetorial de assistência mútua.

Objetivo: Describir la capacidad de articulación de los Centros de Atención Psicosocial Infantil-Juvenil (CAPSi) de los Estados del Sur de Brasil con los sectores de la Red Básica de Salud, Escuela, Secretaria de Educación, EJA, Consejo Tutelar, Asistencia Social (CRAS/CREAS) y Justicia. Método: De carácter de censo y descriptivo, es un recorte de la Investigación CAPSUL (2011), realizada con 25 CAPSi, siendo 16 en el estado de Rio Grande do Sul; 5 en Santa Catarina y 4 en Paraná, en el período de junio de 2011 a noviembre de 2012. En el análisis se utilizó la estadística básica de análisis descriptiva. Resultados: Los CAPSi necesitan de atención e inversión por parte de las políticas públicas, promover esas acciones de mejoría es importante para el desarrollo de estos niños y jóvenes ya que en esta faja de edad comienza la formación social y maduración psicológica. Conclusión: Establecer asociaciones con los órganos responsables, para que se pueda construir una red intersectorial de asistencia mutua.

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OBJECTIVE: To evaluate the time to communicate laboratory results to health centers (HCs) between the e-Chasqui web-based information system and the pre-existing paper-based system. METHODS: Cluster randomized controlled trial in 78 HCs in Peru. In the intervention group, 12 HCs had web access to results via e-Chasqui (point-of-care HCs) and forwarded results to 17 peripheral HCs. In the control group, 22 point-of-care HCs received paper results directly and forwarded them to 27 peripheral HCs. Baseline data were collected for 15 months. Post-randomization data were collected for at least 2 years. Comparisons were made between intervention and control groups, stratified by point-of-care versus peripheral HCs. RESULTS: For point-of-care HCs, the intervention group took less time to receive drug susceptibility tests (DSTs) (median 9 vs 16 days, p<0.001) and culture results (4 vs 8 days, p<0.001) and had a lower proportion of 'late' DSTs taking >60 days to arrive (p<0.001) than the control. For peripheral HCs, the intervention group had similar communication times for DST (median 22 vs 19 days, p=0.30) and culture (10 vs 9 days, p=0.10) results, as well as proportion of 'late' DSTs (p=0.57) compared with the control. CONCLUSIONS: Only point-of-care HCs with direct access to the e-Chasqui information system had reduced communication times and fewer results with delays of >2 months. Peripheral HCs had no benefits from the system. This suggests that health establishments should have point-of-care access to reap the benefits of electronic laboratory reporting.

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